FAQs

Are Gloeckler fragrances original/authentic?

Yes. All Gloeckler perfumes are our own formulations, crafted and bottled under the Gloeckler name — not replicas or dupes of other brands.

How long does shipping take?

Orders within Pakistan are delivered within 4-5 business days.

Do you ship nationwide?

Yes, we deliver across Pakistan.

What are your delivery charges?

flat rate PKR 300 , free-over-threshold, or COD fee if any

Do you offer Cash on Delivery (COD)?

Yes -But only applicable in Karachi.

Can I return or exchange a product?

Your actual return window and condition — e.g. "unopened/unused within 7 days.

What if my order arrives damaged or wrong?

Contact us within 48 hours with photos for a replacement.

How long does a bottle of perfume last?

Our eau de parfum and parfum concentrations are designed for long-lasting wear that develops gradually on the skin throughout the day.

What sizes are available?

Most fragrances come in 50ml and 100ml, with a few available in 15ml. Sizes and prices are listed on each product page.

Can I try before I buy?

Yes — visit us in person at our Dolmen Mall store to test the full collection.

How do I contact customer support?

Email us at gloeckler.store.parfum@gmail.com, or visit our Dolmen Mall location.